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EMPIRICA’s
PRIVACY POLICY
Introduction
- Thank
you for taking the time to review our Privacy Policy. At
times, Empirica Consulting (Pty) Ltd will collect certain
personal information about customers and visitors to websites
hosted by us. Such information will include both identifiable
personal data, as well as non-identifiable personal information.
Identifiable personal information will be collected when
you sign a contract for service with us, or use our website
for a transaction or subscription service. Non-identifiable
information is gathered automatically when you visit our
website or those websites hosted by us, and stored for use
in our system.
- The purpose
of this privacy policy is to explain to customers what types
of information we will collect and how that information is
used. In most cases, we collect this information to ensure
network integrity and that we continue to provide you with
the most relevant content and best possible service that
suits your needs. In some cases, we are required by law to
collect personal information about customers. Except where
the law requires otherwise, we undertake to protect the confidentiality
of such data.
Confidentiality
- Empirica
Consulting (Pty) Ltd respects customer privacy and the privacy
of those accessing our website, or those websites hosted
by us. We undertake to protect the confidentiality of our
customers and users including all personal information supplied
in the course of contracting with us for services. We undertake
not to sell your personal information to third parties for
commercial or marketing purposes.
Collection of Personal Data
- Empirica
Consulting (Pty) Ltd collects personal data about our users
when you visit a website hosted by us; apply for a service
subscription; respond to a customer questionnaire; and through
the use of cookie technology. (A cookie is a data file that
sits on your computer hardisk. The cookie is placed there
by a remote web server that you have visited using a browser
like Netscape or Internet Explorer. It is used to uniquely
identify you during web interactions with a website and contains
data parameters that allow the remote HTML server to keep
a record of who you are, and what actions you take at the
remote web site. You have the option to disable the cookie
function in your browser, but will be restricted from accessing
many sites as a result.] We may also combine information
about you that we have with information we obtain from our
business partners or affiliates.
Use
of Personal Data
- Empirica
Consulting (Pty) Ltd may on occasion use your personal information
to contact you about promotional offers; advise you of matters
relevant to service provision and in some cases, solicit
your feedback. However, Empirica Consulting (Pty)
Ltd will
provide you with an option within every communication to
opt out of receiving any communications of this nature or
you can contact our customer services representatives to
ensure that you do not receive such promotional information,
at (011) 728 0610
- Any information
Empirica Consulting (Pty) Ltd collects from you through correspondence
with us, whether via e-mail, telephonically or by written
letter, will only be used to address the matters within that
correspondence. If this requires referring such correspondence
within Empirica Consulting (Pty) Ltd or to a third party
to ensure customer service, your personal information will
only be disclosed to the point necessary to address your
query or concerns, and will otherwise be kept confidential.
Public
Space (Bulletin Boards, Chat Rooms and Third-Party Sites)
- Any information
that customers disclose in a public space, including on any
bulletin board, chat room or any site Empirica Consulting
(Pty) Ltd may host for you, is available to anyone else who
visits that space. Empirica Consulting (Pty) Ltd cannot safeguard
any information you disclose there.
Site
Linking
- Empirica
Consulting (Pty) Ltd’s websites contain many links
to sites that belong to third parties unrelated to us. Empirica
Consulting (Pty) Ltd cannot be held responsible for any use
of your personal information arising from you disclosing
personal such information on third party sites. Empirica
Consulting (Pty) Ltd cannot protect any information you may
disclose on these sites and recommends that you review the
privacy policy statements of those sites you visit.
Minors
- Empirica
Consulting (Pty) Ltd will not enter into a service subscription
contract with a minor unless such minor has explicit written
consent from a parent or guardian to do so. Empirica
Consulting (Pty) Ltd undertakes not to contact minors about promotional
offers or for marketing purposes without a parental consent.
Reservation
of Rights
- Empirica
Consulting (Pty) Ltd reserves the right to disclose information
about customers where required in good faith, to do so by
law or to exercise our legal rights or defend ourselves against
legal claims.
- Empirica
Consulting (Pty) Ltd further reserves the right to share
information with law enforcement to investigate or prevent
illegal activities being committed over our network.
- Empirica
Consulting (Pty) Ltd reserves our rights to disclose your
personal information where you have given us explicit legal
written consent to do so.
- Empirica
Consulting (Pty) Ltd reserves the right to monitor user and
network traffic for site security purposes and prevent any
unauthorized attempts to tamper with our site or cause damage
to our property.
Empirica Consulting (Pty) Ltd reserves the right to make changes to this
privacy policy or update it. Where a major change is made, customers will
be informed by e-mail notification or through a notice on our website.
Customers and site visitors bear the responsibility to ensure that they
have read the changes or updates as the case may be.
Disclaimer
Empirica
Consulting (Pty) Ltd maintain this Website and provide general
information as a value added service.
Although
every attempt is made by Empirica Consulting (Pty) Ltd to keep
information on this site accurate, current and up to date, Empirica
Consulting (Pty) Ltd does not accept responsibility or liability
for any damages or losses, which stem, directly or indirectly,
from any use of any information obtained from this Website, nor
has Empirica Consulting (Pty) Ltd made any representations or
warranties regarding the accuracy or suitability of the information.
The
contents and materials contained on this Website are copyrighted
and may not be reproduced or transmitted in any form without
the prior written approval of Empirica Consulting (Pty) Ltd.
All information, including products and services or any terms or conditions
pertaining to them, is subject to change at any time.
Empirica
Consulting (Pty) Ltd will take every effort to maintain confidentiality
and has attempted to have all reasonable safeguards in place,
but please note that the Internet is not entirely secure and
you use it at your own risk.
All
services provided via this Website are subject to confirmation
at the time of the finalising of any transactions.
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